At Pearl Fragrances we do not accept any exchanges or refunds on any of our products. If there are any issues with your parcel please do let us know and we will sort out your issue. If there are any problems with your hoodies or jumpers’ size, please let us know and we can sort out your issue. However any refunds will not be accepted on any of our clothing products due hygiene reasons. We appreciate your understanding and hope you have a good experience with us. Pearl Fragrances Team